Frequently Asked Questions
About our products
About shipping & returns
About 3rd party testing
Legal Disclaimer
What are the capsules made out of?
We use vegetable capsules.
Are these high-quality supplements?
Yes, the supplements undergo multiple quality screening tests.
ARE YOUR SUPPLEMENTS BACKED BY SCIENTIFIC RESEARCH?
Yes, we strive to provide products supported by scientific research. Check out our blogs for references to relevant studies.
ARE YOUR SUPPLEMENTS SUITABLE FOR VEGETARIANS/VEGANS?
We offer a range of products, and many are suitable for vegetarians/vegans. Check product descriptions or labels for specific dietary information.
CAN I TAKE MULTIPLE SUPPLEMENTS TOGETHER?
While many supplements can be taken together, we highly recommend to consult with a healthcare professional to ensure compatibility and avoid potential interactions.
HOW LONG DOES IT TAKE TO SEE RESULTS FROM SUPPLEMENTS?
Results vary depending on the individual, the supplement, and the specific health goals. Consistent use, combined with a healthy lifestyle, generally yields better results.
HOW DO I CHOOSE THE RIGHT SUPPLEMENT FOR ME?
Consider your individual health goals, consult with a healthcare professional, and read product descriptions and reviews. Tailor your choices to your specific needs and preferences.
ARE YOUR SUPPLEMENTS SAFE?
Yes, our supplements undergo rigorous third party quality testing to ensure safety and efficacy. We adhere to industry standards and regulations to provide you with high-quality products.
WHAT IS THE SHELF LIFE OF YOUR SUPPLEMENTS?
Each product has a specified shelf life, usually indicated on the packaging. Store supplements in a cool, dry place to maximize their effectiveness.
WHAT IS YOUR RETURN POLICY?
Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.
Do you test for heavy metals?
Yes, we test for heavy metals
Do you test for herbicide or pesticide residue?
No, but we check that information in our raw materials when applicable.
DO YOU TEST FOR GMOs?
We check that information in our raw material sources and ascertain non-GMO based on that.
Disclaimer of Medical Advice
The information provided on this website is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
FDA Compliance
Our botanical supplements have not been evaluated by the Food and Drug Administration (FDA). They are not intended to diagnose, treat, cure, or prevent any disease. It is your responsibility to consult with a healthcare professional before using any dietary supplements.
Individual Results May Vary
The results of using our botanical supplements may vary from person to person. We do not guarantee or warrant the accuracy, completeness, or timeliness of any information provided on this website.
Not a Replacement for Professional Advice
The information provided on this website is not intended to replace professional advice. If you have specific concerns or questions about your health, please consult with a qualified healthcare professional.
Natural Variations
Botanical supplements may exhibit natural variations in color, texture, and taste. These variations do not affect the quality or efficacy of the product.
Use at Your Own Risk
By using this website and our botanical supplements, you acknowledge and agree that you are using the products at your own risk. Pristine's shall not be held responsible for any adverse effects or consequences resulting from the use of our products.
Changes to Information
Pristine's reserves the right to modify, update, or discontinue any product or information on this website without prior notice.
Legal Jurisdiction
This disclaimer is governed by and construed in accordance with the laws of Garden Grove (30027). Any disputes arising from or in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts in Garden Grove (30027).